Privacy Policy

Privacy Notice

Introduction

Privacy matters to me. I do not collect data about my buyers. I do not require that you register for an account before buying my training resources. The only data collated is financial data required for income tax and accounting purposes and (optional) email updates.

Optionally, you have the choice as to whether to be notified of any new training packs as they are made available. When you make your first purchase from my website, I will ask you (via the despatch email) if you would like me to keep you updated. If you wish to be be kept updated, you should reply to my email. I will then email you only when a new pack is added to the website. If at any time you no longer wish to receive notifications of new training packs, you should simply email me to let me know and your request will be dealt with immediately. You can do this by either replying to any email I have sent you OR contacting me via this website. Your data will be removed from my email update spreadsheet. You can also request to be added to the new product notification by using the contact button on this site.

Please read this privacy notice and contact me if you have any questions or concerns.


Who we are?

I am a sole trader – Susan Rogers – for the purpose of my website sales I trade as HSC Training Link. My contact details can be found on my website.

What information do we collect?

Personal information collected (names, addresses, email addresses) is for the sole purpose of posting out CDS or sending Zip Folder attachments (where a download has been purchased).

Data is collected on a spreadsheet (for accounting and sales purposes).

Data collected for this sole purpose is retained for seven years (to comply with the requirements of the Inland Revenue).

Data collected is via a third party – PayPal. This information is supplied by you when you make a purchase.

How do I use personal information?

To post out CDs and send Downloads via email.


What legal basis do we have for processing your personal data?

By supplying your name, address and email address via PayPal you are giving consent to me using this data for the purpose of dealing with your purchase.

When do we share personal data?

I will treat all personal data confidentially and will not disclose it or share it with any third party.

Your data will be stored on my password protected PC, which has up to date software to safeguard your information supplied via the payment process.

Where do we store and process personal data?

Data is stored on my business PC, located at my business address within the UK. No-one has access to my PC except me.

How do we secure personal data?

Data security is extremely important to me – for example:

• My PC is password protected to prevent unauthorised access, use, destruction or disclosure
• This restricts access to personal information by any other person
• Appropriate malware and spyware products are kept up to date
• Virus scans are performed weekly


How long do we keep your personal data for?

Your data is kept solely for sales purposes and to comply with Inland Revenue requirements. This is no longer than seven years.

Data stored on my PC will be deleted after this time.

Your rights in relation to personal data

Under the GDPR, I respect your right as data subject to access and control your personal data.

You have rights in respect of:

• access to personal information
• correction and deletion
• withdrawal of consent (if processing data on condition of consent)
• data portability
• restriction of processing and objection
• lodging a complaint with the Information Commissioner’s Office

Please email me if you wish to exercise your rights and I will respond within 7 days.

How to contact us?

You can get in touch with any questions or concerns about my privacy practices, your personal information, or if you wish to file a complaint. You can do this by using the CONTACT button on this website, which gives full details including address, telephone number and email address.

Use of cookies and other technologies

I do not set and use cookies, tracking and similar technologies to store and manage user preferences on my website.



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